When used under normal operating conditions, as outlined by the manufacturer in your user manual, your RCA product is warranted to be free from manufacturer’s defects in material and workmanship
Please note, the warranty period begins at the date of purchase. It is important to keep your receipt in a safe place as it is required to verify date and place of purchase. If you intend to give the item as a gift or if you are not planning to use the product right away we encourage you to open and test the unit when you bring it home.
Physical damage is not considered to be a defect and not covered under warranty. If you discover your unit is damaged when you bring it home, we encourage you to return it to the place of purchase for exchange or refund.
Please review all information on this page before starting your claim
In the event your product is not functioning as promised, or you require technical support, please contact our Customer Support Team for assistance:
Please be aware that the following information MUST be provided in order that we validate that your item is still covered under Manufacturer Warranty.
•Model Number (back of your unit)
•Serial Number (back of your unit)
•Date of Purchase (you will be required to submit your bill of sale before we can proceed with your warranty claim).
Once your information has been verified, our agent will provide you with a case file number (CF number). You will receive an email from our warranty team within 48 business hours with next steps.
For faster service, we encourage you to click on the link above to begin your warranty claim, or email our support team directly, once we have all of the information we can provide a speedier resolution.