Norcold Warranty

Norcold products are proudly supported by a comprehensive warranty. Many of our products include coverage for labor costs, as well as parts costs and freight costs. It’s all about giving you peace of mind.

Gas Absorption Refrigerator Warranty Statement

One-Year Limited Warranty

Norcold Inc. warrants gas absorption refrigerators to be free from defect for a period of
(1) one-year from the date of purchase as long as the refrigerator is used for personal,
family or domestic purposes. Gas absorption refrigerators used in commercial applications are warranted for a period of (90) ninety days from the date of purchase.

The Limited Warranty Coverage Includes

1. Part coverage (repair or replacement of defective parts).
2. Freight (ground service only) for shipment of a replacement part and for
shipment of a part required to be returned to Norcold.

Limitation of Warranty

1. This warranty does not apply to products which have been subjected to misuse,
negligence, accident, fire, improper repair, improper installation, alteration,
failure to follow the usage or winterization instructions contained in the owner’s
manual, or any other unreasonable use.
2. The owner must transport the Gas Absorption Refrigerator to a Norcold service
center for warranty repair or replacement. Except as stated above, all labor and
transportation costs or charges are the responsibility of the owner.
3. All replacement parts must meet Norcold Inc. specifications.
4. The duration of any implied warranty is limited to one (1) year from the date of
purchase.

Limitation of Remedy

What the Limited Warranty does NOT Cover:
1. Shipping methods other than ground service.
2. Defects in glassware, electric light bulbs, or fuses.
3. Fee for mobile repair service.
4. Mileage or travel expense to obtain warranty service.
5. Recommended maintenance as specified in the Owner’s Manual.
6. In no event shall Norcold Inc. be responsible for: consequential or incidental
damages including but not limited to charges or claims for labor (including labor
when no parts are used for repair), lost time, lost profits, and loss of use.
7. Some states do not allow the limitation or exclusion of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

AC/DC Refrigerator Warranty Statement

Norcold Inc. warrants to the original purchaser, dual electric refrigerators to be free from
defects in material and workmanship for a period of (2) two-years from the date of purchase as long as the refrigerator is used for personal, family, or domestic purposes. Dual
electric refrigerators used in commercial marine applications are warranted for a period of
(90) ninety days from the date of purchase. The limited warranty applies to the original
purchaser and is non-transferable.

THE LIMITED WARRANTY COVERAGE INCLUDES

1. Parts and labor for repair or replacement of defective parts.
2. Freight (ground service only) for shipment of a replacement part and for shipment of a
part required to be returned to Norcold Inc.
3. The travel-time charge of the service provider for up to one-half hour if a defective
part needs to be replaced.

LIMITATION OF WARRANTY

1. This warranty does not apply to products which have been subjected to misuse, negligence,
accident, fire, improper repair, improper installation, or any other unreasonable use.
2. The refrigerator must be installed, maintained, and used as described in the Installation manual and in the Owner’s manual.
3. Warranty work must be completed by an authorized Norcold service facility.
4. All replacement parts must meet Norcold Inc. specifications.
5. The duration of any implied warranty is limited to two (2) years from date of purchase.

LIMITATION OF REMEDY

What the Limited Warranty does NOT Cover:
1. Shipping methods other than ground service.
2. Defects in glassware, electric light bulbs, or fuses.
3. Mileage or travel expense to obtain warranty service.
4. In no event shall Norcold Inc. be responsible for: consequential or incidental damages
including but not limited to charges or claims for labor (including labor when no parts
are used for repair), lost time, lost profits, and loss of use.